2014 - U-Direct

November 2014


What can you use telemarketing for?

Telemarketing isn’t just about making appointments. A good telemarketing company will work on lead generation, market research, and database cleansing. It can be customer surveys/questionnaires, customer feedback and customer service calls. Up selling, renewals, retention. Do you attend or participate in events, exhibitions and conferences,…

Business people in a meeting room

How do I choose a good telemarketing company?

The main question is which telemarketing agencies are the best? There are many agencies across the UK that have telemarketing call centres; as well as freelance telemarketers. The majority will offer the same selling points and why they should be the first option. “High quality,…


Building Real Rapport Through Telemarketing

Many business that use telemarketing, whether it’s in-house or outsourced, have the wrong idea of building real rapport.  This may not be true in all cases but is certainly a problem with the majority.  However, the real problem is that many of these telemarketers don’t…

business woman yelling at phone

Say No to Annoying Telesales

Telesales and telemarketing has such a bad name in the UK nowadays and it’s easy to see why.  The cheesy sales people who pressure you into buying something, the over friendly and irritating caller not getting to the point and not just telling you what…

Important date or meeting appointment reminder concept thumbtack

3 Tips for Making the Best Appointments

Whether you make appointments for yourself or for a colleague, the quality of the appointment is the most important thing.  Most people would prefer 5 perfect appointments than 10 rubbish ones.  So how do you get that quality every time? If you are making appointments…